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How winsbonanza Handles Your Personal Information

Your account data — from your PayPal or Venmo deposit details to your mobile login activity — is handled with a clear set of rules that we spell out here.

Data collected only for account and payment purposesPayPal, Venmo, Play+ transaction data kept secureYou can request access or deletion at any timeNo data sold to third-party advertisersContact our privacy team directly for any concern
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winsbonanza How winsbonanza Handles Your Personal Information
DATA HANDLING PRACTICES

How We Protect and Manage Your Account Data

Data security is not a feature we added on — it is built into how the account system works. Here is what that looks like in practice, from the moment you log in on your phone to the moment a withdrawal hits your PayPal wallet.

Encryption on Every Connection

All data exchanged between your device and our servers travels over SSL encryption. That applies to your mobile browser session and any in-app activity, whether you are depositing via Venmo or checking your account balance.

Cookie Use and Your Choices

We use session cookies to keep you logged in across your mobile and desktop sessions, and analytics cookies to understand how the lobby is used. You can manage cookie preferences from the settings menu in your account.

Data Retention and Deletion

We keep your account data for as long as your account is active and for a period afterward as required by financial compliance rules. Once the retention window closes, data is deleted or anonymized.

Third-Party Data Sharing

We share your information only with payment processors like PayPal and Play+, identity-verification providers, and regulators in states where we operate — never with advertisers. Each third party is bound by a data-processing agreement.

PRIVACY CONTACT PATHS

How to Reach Our Privacy Team

Have a question about your data, want to request a copy of what we hold, or need to report a concern? We have three direct ways to get to the right person. Our privacy contact paths are separate from general account support so your request goes to someone who can actually act on it — not a general queue.

Team online

Privacy Email

Send a written request to our dedicated privacy address. Include your account email and the specific action you need — access, correction, or deletion — and we will respond within a reasonable timeframe.

Live Chat

Start a live chat session from your account dashboard and tell the agent your request is privacy-related. The agent will route it to the privacy team and confirm receipt before ending the session.

In-App Help Center

Open the Help Center from your mobile account, select Privacy and Data, and submit a request form directly. Submissions through this path are logged automatically so you have a reference number.

Frequently Asked Questions About Your Privacy

These are the questions we hear most often about how your data is handled. If your question is not here, the live chat path in the Support section above will get you to the right person quickly.

We collect your name, date of birth, email, mailing address, and the payment details for whichever method you use — PayPal, Venmo, or Play+. We also log device and IP data to protect your account from unauthorized access.

Your PayPal and Venmo details are shared only with those payment processors to complete your transactions. We do not pass that information to advertisers, data brokers, or unrelated third parties under any circumstances.

Email our privacy team or submit a request through the Help Center in your mobile account under Privacy and Data. Include your account email, and we will respond with a summary of the data we hold within a reasonable timeframe.

Yes. You can submit a deletion request through live chat or the Help Center. We will delete or anonymize your data once the mandatory financial retention period for your account has passed, as required by applicable regulations.

We use session cookies to maintain your login across mobile and desktop, plus analytics cookies. You can adjust cookie preferences in your account settings at any time — turning off analytics cookies does not affect your ability to access the lobby.

We retain your account records for the period required by financial compliance rules in the states where we operate. After that window closes, data is deleted or anonymized. You will receive confirmation once the process is complete.
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Privacy Policy

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.

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